Termite Services Supervisor/ Team Leader $300-$500
|Job category:||Construction / Engineering|
|Salary:||灵鹫宫 灵鹫宫 ,解压神器 解压神器 ,大河儿女剧情 大河儿女剧情|
|Job expires in||20-11-2020|
Founded in 1901, ORKIN Pest Control, a national residential and business service provider.
We provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Actually, ORKIN came to installation in Phnom Penh, this position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to customers and an ideal work environment that believes in training and development of employees.
- Overall Duties
- Knowledge of Technical part: Inspection, Method, Toxic and Non-Toxic Bait, Chemical Using, Writing Service Report for Customers and Communication Way with Customers.
- To deliver quality service in full compliance to Health, Safety & Environmental requirements in line with Company standards and expectations.
- Ensure all Technicians are organized, scheduled and are follow Company policy.
- Ensure all Technicians are organized, scheduled and follow the Company productivity plan.
- Ensure that individuals and the team are competent and fully trained to the professional level laid down by the Company for the work that is being allocated to them.
- Ensure that new recruits are not permitted to work unsupervised until training has been completed and competence has been established.
- Daily check / approve on “Stock Requested and Stock Returned” of Technician of before service and after service.
- To facilitate overall customer retention by ensuring that excellent front line relationships are maintained with customers by:
- Assuring service quality by frequent site quality assurance visits.
- Developing and maintaining a positive high personal profile with our customers.
- Training & Development
- Continually developing Technicians competency via frequent field coaching (at least 70% of daily working hour) and subsequent performance feedback.
- Cooperate with QA Department for Implementing the i-Audit.
- Get the feedback from QA Department and enhance the Services Quality.
- Monitoring & Reporting
- Keep communicating with Customer during service and after services and perform Customer Care Quality Calls.
- Verify the Service Reports from Technicians (Daily Report, Weekly Report, Monthly Report).
- Work closely with Stock Controller to maintain proper inventory levels and report to Line Manager immediately if there is the need of purchasing.
- Deliver positive and negative feedback of technicians’ monthly performance to Line Manager.
- Other tasks assigned by Line Manager and/or Top Management.
How to Apply
If you have interest please apply your cv to:
Ms. Sreynoch SEAN
Tel: 017 80 81 46/ 086 96 29 22
Address: 3, St.317, Beoung Kork1, Khan Toul Kork, Phnom Penh, Cambodia.